English
Back to Home

Privacy Policy

1Introduction

Elint Systems ("Elint," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal and operational data.

As an Industrial IoT solutions provider, we design, deploy, and manage connected devices, cloud platforms, analytics systems, and automation solutions across multiple industries. This Privacy Policy explains how we collect, use, disclose, and protect information when you:

  • Visit our website
  • Use our IoT platforms, dashboards, or applications
  • Interact with our devices and connected systems
  • Contact us for inquiries, support, or partnerships

By using our services, you agree to the practices described in this Privacy Policy.

2Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Company name and designation
  • Billing and payment information
  • Account login credentials
  • Support communications and inquiry details

2.2 Technical & Device Information

When you use our website, cloud dashboards, or IoT-enabled systems, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Log files and access timestamps
  • Usage analytics and interaction data
  • Geographic location (if enabled)

2.3 IoT & Operational Data

As part of our Industrial IoT solutions, we may process:

  • Sensor readings (temperature, pressure, level, flow, etc.)
  • Equipment performance metrics
  • Asset health data
  • Event logs and alerts
  • System diagnostics and telemetry

This data is collected solely to provide monitoring, analytics, automation, and reporting services to our customers.

2.4 Third-Party Integrations

We may collect or process data through trusted third-party services such as:

  • Analytics platforms (e.g., Google Analytics)
  • Cloud infrastructure providers
  • Payment gateways
  • Communication services (SMS/Email providers)
  • Authentication services

3How We Use Your Information

We use collected information to:

  • Deliver and maintain IoT solutions and cloud services
  • Monitor system performance and generate analytics
  • Process payments and manage subscriptions
  • Provide technical support and customer service
  • Send important service updates and notifications
  • Improve platform functionality and user experience
  • Conduct research and performance optimization
  • Comply with legal and regulatory obligations

We do not sell your personal data.

4Data Sharing & Disclosure

We do not sell or rent personal information.

We may share information with:

  • Authorized service providers and cloud partners
  • Payment processing providers
  • Regulatory authorities when legally required
  • Business successors in case of merger, acquisition, or restructuring

All third parties are contractually obligated to protect your data.

5Data Retention

We retain personal and operational data only for:

  • The duration necessary to provide services
  • Contractual obligations
  • Compliance with applicable laws
  • Legitimate business requirements

After retention periods expire, data is securely deleted or anonymized.

6Data Security

We implement industry-standard technical and organizational safeguards, including:

  • Encrypted communication (TLS/SSL)
  • Secure cloud infrastructure
  • Role-based access controls
  • Firewall and intrusion protection systems
  • Regular security audits

While we take strong measures to protect data, no system is completely immune to security risks.

7International Data Transfers

As we operate globally, your data may be transferred and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

8Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where applicable

9Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve browsing experience
  • Analyze traffic and engagement
  • Personalize content
  • Support marketing efforts

You can manage cookie preferences through your browser settings.

10Third-Party Links

Our website or platform may contain links to external websites. We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy policies.

11Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date. We encourage you to review this policy regularly.

13Contact Information

If you have any questions regarding this Privacy Policy or data protection practices, please contact:

Elint Systems

116/21, 1st Floor, Arvinth Building,
Vadapalani, Chennai – 600026, India